Losing my job in the last recession of the last century, I discovered first hand the power of creating your own luck. A week later, I decided to locate an interim position while I looked for a "real" one. Accepting a temporary position at minimum wage in an industry I knew little about, I decided the way to enjoy the position was to learn everything I could and contribution all that I could. I poured over manuals in my down time, developed processes to expedite the work, trained new employees, volunteered for additional assignments, and did anything that needed to be done. Four weeks into a ten week job, I was unexpectedly offered my first management position.
If I had listened to my friends cautioning me that taking a minimum wage position was career suicide, if I had been concerned about accepting a job "beneath" my education or experience level, or if I had only done what was expected, I would have missed an opportunity that led to five promotions in the next seven years.
It has been my experience over the years, while climbing the corporate ladder to Vice President of a multi-billion dollar company, that opportunity is everywhere and anywhere. Often, it's in unexpected places for those who differentiate themselves in the workplace. People who do what is expected of them, do it very well, "and then some" have opportunities arise that others never do. And people who set their ego aside, contributing everything they can to the task at hand, often create their own luck. That's because initiative is a powerful commodity in the workplace.
People offering to do extra work only if they get paid for it, or take on extra responsibility only if their salary is increased first, have it backwards in my book. My advice: do the work, do it well, and then do it even better. Higher pay, greater responsibilities and increased opportunities follow individuals who are contributors. Anytime I looked to hire people, offer permanent positions to temporary employees or interns, start up new departments or businesses, or promote individuals, I looked for people doing their job well ..."and then some."
(c) 2004 Nan S. Russell. All rights reserved.
Sign up to receive Nan's free biweekly eColumn at www.winningatworking.com. Nan Russell has spent over twenty years in management, most recently with QVC as a Vice President. She has held leadership positions in Human Resource Development, Communication, Marketing and line Management. Nan has a B.A. from Stanford University and M.A. from the University of Michigan. Currently working on her first book, Winning at Working: 10 Lessons Shared, Nan is a writer, columnist, small business owner, and on-line instructor. Contact Nan at info@nanrussell.com.
Wednesday, October 21, 2009
Tuesday, October 13, 2009
Creating a Feng Shui Power Office
Creating a Feng Shui Power Office: 6 Easy Tips to More Successful Surroundings
More and more people are looking to gain an edge in their working environments. One method that business people are increasingly turning to is feng shui. Feng shui promises that by arranging your office environment correctly, it is possible to create a better energy in your office, and that energy can promote further opportunity and advancement.
In feng shui, there are a few very basic, yet potent, guidelines to creating an effective office environment - and that can instantly boost the career quotient of almost any office inhabitant. Although, some offices may require more extensive rearrangement to help promote success, most offices only require a few modest changes. Use these suggestions to help you create your own "Power Office."
1. Sit in the power position.
This is situated opposite and diagonal from the door or opening to the room. The desk should be here facing the door. Draw more emphasis to this area by creating a focal point with a lamp, artwork, tall plant, etc. This also helps create a straight line of sight to this area, imbuing even more power and authority. What's more, this corner is also considered the lucky corner of any room - so you definitely want your desk there!
2. Sit behind a power desk.
A power desk is one that is substantially-sized and correctly placed. A power desk is never an L-shaped desk (the shape of which is like a cleaver or hatchet, and is thought to cut the person sitting at the desk). It also has specific dimensions.
Here are dimensions for an auspicious desk (in inches):
75Lx43WX33H or 66-70Lx24-27Wx32-33H
Small desks are deemed inauspicious and thwart future growth.
3. Sit in a power chair.
A good chair is one with a high back and arm rests (solid, if possible). Although the chairs that are designed for the back are very popular right now, their open weave does not provide good symbolic support for the person occupying them.
4. Put power behind you.
Power includes symbols of mountains, banking or business photographs, and your boss. Be sure that your desk does not face your boss' desk, but rather, he or she is behind you -- even if he or she is on the other side of the building. This also means you should never sit with a window (no support; unless it is a window with a view to a very prominent business or bank), door (no advancement), or bookshelves (backstabbing) behind you.
5. Get power in front of you.
Keep the path in front of your desk open and clear. If there are obstructions, such as chairs, etc., the path to a rise in your career will also be obstructed.
6. Activate your desk dragon.
Put fresh flowers in the left-hand corner of your desk (as you are sitting at it). Or, place a plant in this corner. This is the 'dragon side' of your desk and it benefits tremendously from the special energy of plants and flowers. Never, ever put bonsai plants in your office, or your career will be stunted and short-lived. Nor should you decorate with cactus, or your career will be riddled with problems and difficult working relationships.
Kathryn Weber is a certified master practitioner in classical feng shui and the publisher of The Red Lotus Letter a weekly feng shui E-Zine. She has been featured and quoted by publications and websites, including Seventeen Magazine, First for Women, Martial Arts Professional, the Indy Star Newspaper, Self-growth.com, and Transformations.com. Log on to www.redlotusletter.com to subscribe or to contact her about a personal consultation, speaking engagement, or workshop.
More and more people are looking to gain an edge in their working environments. One method that business people are increasingly turning to is feng shui. Feng shui promises that by arranging your office environment correctly, it is possible to create a better energy in your office, and that energy can promote further opportunity and advancement.
In feng shui, there are a few very basic, yet potent, guidelines to creating an effective office environment - and that can instantly boost the career quotient of almost any office inhabitant. Although, some offices may require more extensive rearrangement to help promote success, most offices only require a few modest changes. Use these suggestions to help you create your own "Power Office."
1. Sit in the power position.
This is situated opposite and diagonal from the door or opening to the room. The desk should be here facing the door. Draw more emphasis to this area by creating a focal point with a lamp, artwork, tall plant, etc. This also helps create a straight line of sight to this area, imbuing even more power and authority. What's more, this corner is also considered the lucky corner of any room - so you definitely want your desk there!
2. Sit behind a power desk.
A power desk is one that is substantially-sized and correctly placed. A power desk is never an L-shaped desk (the shape of which is like a cleaver or hatchet, and is thought to cut the person sitting at the desk). It also has specific dimensions.
Here are dimensions for an auspicious desk (in inches):
75Lx43WX33H or 66-70Lx24-27Wx32-33H
Small desks are deemed inauspicious and thwart future growth.
3. Sit in a power chair.
A good chair is one with a high back and arm rests (solid, if possible). Although the chairs that are designed for the back are very popular right now, their open weave does not provide good symbolic support for the person occupying them.
4. Put power behind you.
Power includes symbols of mountains, banking or business photographs, and your boss. Be sure that your desk does not face your boss' desk, but rather, he or she is behind you -- even if he or she is on the other side of the building. This also means you should never sit with a window (no support; unless it is a window with a view to a very prominent business or bank), door (no advancement), or bookshelves (backstabbing) behind you.
5. Get power in front of you.
Keep the path in front of your desk open and clear. If there are obstructions, such as chairs, etc., the path to a rise in your career will also be obstructed.
6. Activate your desk dragon.
Put fresh flowers in the left-hand corner of your desk (as you are sitting at it). Or, place a plant in this corner. This is the 'dragon side' of your desk and it benefits tremendously from the special energy of plants and flowers. Never, ever put bonsai plants in your office, or your career will be stunted and short-lived. Nor should you decorate with cactus, or your career will be riddled with problems and difficult working relationships.
Kathryn Weber is a certified master practitioner in classical feng shui and the publisher of The Red Lotus Letter a weekly feng shui E-Zine. She has been featured and quoted by publications and websites, including Seventeen Magazine, First for Women, Martial Arts Professional, the Indy Star Newspaper, Self-growth.com, and Transformations.com. Log on to www.redlotusletter.com to subscribe or to contact her about a personal consultation, speaking engagement, or workshop.
Saturday, October 10, 2009
Success at Work : People Skills : Networking
Getting along with your co-workers is critical to your
happiness and success at work. You may find yourself
spending more time with your co-workers than with your
spouse and family. Each individual in an organization is
just a small cog in a big wheel. Without the assistance of
co-workers, you will find your assignments much more
difficult.
The first step toward getting the assistance of your
co-workers is to accept others uniqueness and
idiosyncrasies. People come from many different national
origins, races, genders, and ages. Corporate America calls
this "diversity".
You may think an individual with a different race or
national origin is peculiar or has strange habits. I find
that all people, regardless of race, national origin,
gender, or age, want the same things. All people want a
safe place to live and employment that gives them the
ability to provide for themselves and their family. What
a boring world this would be if we all dressed the same,
acted the same, and had the same ideas.
If you have an attitude of discrimination against a
co-worker because of their national origin, race, gender,
or age, I'm not going to try to change your mind. I WILL
advise you that if you want to succeed at work, you better
at least act like you are on the diversity bandwagon.
The real difficulty in relating to fellow employees comes
from differences in emotional maturity, intelligence, and
level of dedication to the job. Emotionally immature people
may not want to cooperate with you because they feel
threatened. They feel that if they help you or reveal any
aspect of their job function they may lose job security.
Other symptoms of emotional immaturity are the inability
to accept criticism, feeling that the company should do
things the way that makes THEIR job the easiest, and just
plain bossiness. Other people's emotional maturity is one
of the most difficult things to deal with on the job.
It's also difficult to deal with co-workers who don't have,
or don't want to have, the intelligence required to do the
job. Sometimes people fain ignorance in order to avoid work
or responsibility. Sometimes an individual is in a job
position that they are not suited for.
Your job may provide your life with meaning and purpose.
Professionalism and pride in your work may be important to
you. But don't expect everyone to have those same values.
Some people are more focused on friends, family, or other
preoccupations outside of work. They come to work only for
the paycheck. They want to make the least amount of effort
required to get the paycheck.
Your happiness and success at work requires you to accept
and embrace the uniqueness of other individuals. You need
to form good relationships with any co-worker whose
cooperation you need in order to perform your tasks. The
best way to do that is to care about them. Engage in small
talk and learn what their interests are and what motivates
them. Approach them with an optimistic attitude, praise,
and compliments. People gravitate towards other people who
make them feel good.
You must impress upon them that you are not a threat. You
will not criticize them, nor threaten their job security.
Help them understand that cooperation would be mutually
advantageous. Let others in the company compete and vie
against one another, while you team up with your co-workers
for your mutual success at work.
----------------------------------------------------------
Permission is granted for the article to forward,
reprint, distribute, use for ezine, newsletter, website,
offer as free bonus or part of a product for sale as long
as no changes are made and the byline, copyright, and the
resource box below is included.
----------------------------------------------------------
Copyright(C)2004 Bucaro TecHelp. To learn how to maintain
your computer and use it more effectively to design a Web
site and make money on the Web visit techelp.com
To subscribe to Bucaro TecHelp Newsletter visit
http://bucarotechelp.com/search/subscribe.asp
happiness and success at work. You may find yourself
spending more time with your co-workers than with your
spouse and family. Each individual in an organization is
just a small cog in a big wheel. Without the assistance of
co-workers, you will find your assignments much more
difficult.
The first step toward getting the assistance of your
co-workers is to accept others uniqueness and
idiosyncrasies. People come from many different national
origins, races, genders, and ages. Corporate America calls
this "diversity".
You may think an individual with a different race or
national origin is peculiar or has strange habits. I find
that all people, regardless of race, national origin,
gender, or age, want the same things. All people want a
safe place to live and employment that gives them the
ability to provide for themselves and their family. What
a boring world this would be if we all dressed the same,
acted the same, and had the same ideas.
If you have an attitude of discrimination against a
co-worker because of their national origin, race, gender,
or age, I'm not going to try to change your mind. I WILL
advise you that if you want to succeed at work, you better
at least act like you are on the diversity bandwagon.
The real difficulty in relating to fellow employees comes
from differences in emotional maturity, intelligence, and
level of dedication to the job. Emotionally immature people
may not want to cooperate with you because they feel
threatened. They feel that if they help you or reveal any
aspect of their job function they may lose job security.
Other symptoms of emotional immaturity are the inability
to accept criticism, feeling that the company should do
things the way that makes THEIR job the easiest, and just
plain bossiness. Other people's emotional maturity is one
of the most difficult things to deal with on the job.
It's also difficult to deal with co-workers who don't have,
or don't want to have, the intelligence required to do the
job. Sometimes people fain ignorance in order to avoid work
or responsibility. Sometimes an individual is in a job
position that they are not suited for.
Your job may provide your life with meaning and purpose.
Professionalism and pride in your work may be important to
you. But don't expect everyone to have those same values.
Some people are more focused on friends, family, or other
preoccupations outside of work. They come to work only for
the paycheck. They want to make the least amount of effort
required to get the paycheck.
Your happiness and success at work requires you to accept
and embrace the uniqueness of other individuals. You need
to form good relationships with any co-worker whose
cooperation you need in order to perform your tasks. The
best way to do that is to care about them. Engage in small
talk and learn what their interests are and what motivates
them. Approach them with an optimistic attitude, praise,
and compliments. People gravitate towards other people who
make them feel good.
You must impress upon them that you are not a threat. You
will not criticize them, nor threaten their job security.
Help them understand that cooperation would be mutually
advantageous. Let others in the company compete and vie
against one another, while you team up with your co-workers
for your mutual success at work.
----------------------------------------------------------
Permission is granted for the article to forward,
reprint, distribute, use for ezine, newsletter, website,
offer as free bonus or part of a product for sale as long
as no changes are made and the byline, copyright, and the
resource box below is included.
----------------------------------------------------------
Copyright(C)2004 Bucaro TecHelp. To learn how to maintain
your computer and use it more effectively to design a Web
site and make money on the Web visit techelp.com
To subscribe to Bucaro TecHelp Newsletter visit
http://bucarotechelp.com/search/subscribe.asp
Wednesday, October 7, 2009
How to Give Job-Winning Answers at Interviews
Human Resources personnel, professional recruiters and various other career experts all agree: one of the best ways to prepare yourself for a job interview is to anticipate questions, develop your answers, and practice, practice, practice.
There are plenty of websites that offer lists of popular job interview questions, and knowing the types of questions to expect can be very useful. But knowing how to answer those questions can mean the difference between getting the job and getting the "reject letter."
HOW TO ANSWER QUESTIONS
First, know these important facts:
1. There is no way to predict every question you will be asked during a job interview. In other words, expect unexpected questions--they'll come up no matter how much preparation you do.
2. Treat any sample answers you find, such as in discussion forums, books or on Internet job sites, as GUIDES only. Do not use any sample answers word for word! Interviewers can spot "canned" answers a mile away, and if they suspect you are regurgitating answers that are not your own, you can kiss that job goodbye. You must apply your own experiences, personality and style to answer the questions in your own way. This is crucial, and it will give you a big advantage over candidates who simply recite sample answers.
3. Job interview questions are not things to fear, they are OPPORTUNITIES TO EXCEL. They allow you to show why you are the best person for the job, so instead of dreading them, look forward to them! The key is to give better answers than anyone else, and that's where your preparation comes in.
Now, take these actions:
1. Make a list of your best "selling points" for the position. What qualifications, skills, experience, knowledge, background, personality traits do you possess that would apply to this particular job? Write them down and look for opportunities to work them into your answers.
2. In addition to any sample job interview questions you find through various resources, you absolutely must develop your OWN list of probable questions based specifically on the job for which you are applying. Put yourself in the hiring manager's shoes? what kinds of questions would you ask to find the best person for this job?
3. Write down your answers to likely questions. Study the job announcement carefully. (If you don't have one, get one!) Note the phrases they use when describing the desired qualifications. You'll want to target these as much as possible when developing your answers. For example, if the announcement says they want someone with "strong customer service skills," make sure you include "strong customer service skills" in at least one of your answers. That will make a better impression than saying "I helped customers."
4. Review and edit your answers until you feel they are "just right." Read them over and over until you are comfortable that you know them fairly well. Don't try to memorize them; don't worry about remembering every word. Practice saying them out loud. If possible, have a friend help you rehearse for the interview.
Be A (Short) Story Teller
Make use of this old marketing tip: "Facts tell but stories sell." During a job interview, you are selling yourself. Whenever possible, answer questions with a short story that gives specific examples of your experiences. Notice I said "short." You don't want to ramble or take up too much time; you want to be brief but still make your point.
For example, imagine two people interviewing for a job as a dog groomer are asked, "Have you ever dealt with aggressive dogs?" Candidate Joe answers, "Yes, about 10% of the dogs I've groomed had aggressive tendencies." Candidate Mary answers, "Oh yes, quite often. I remember one situation where a client brought in his Pit Bull, Chomper. He started growling at me the moment his owner left, and I could tell from his stance he wasn't about to let me get near his nails with my clippers. I think he would've torn my arm off if I hadn't used the Schweitzer Maneuver on him. That calmed him down right away and I didn't have any problems after that." (NOTE: I know nothing about dog grooming; I made the Schweitzer Maneuver up for illustrative purposes.)
Don't you agree that Mary's answer is better? Sure, Joe answered the question, but Mary did more than that--she gave a specific example and told a quick story that will be remembered by the interviewers.
In today's job market where there are dozens of highly qualified candidates for each opening, anything you do that will make you stand out and be remembered will greatly increase your odds of getting hired.
Keep the Interviewer's Perspective in Mind; Answer His "What's in it for Me?" Question
While many questions asked during job interviews appear to focus on your past accomplishments, here's an important tip: they may be asking about what you did in the past, but what they really want to know is what you can do NOW, for THEM.
The key is to talk about your past accomplishments in a way that shows how they are RELEVANT to the specific job for which you are interviewing. Doing advance research about the company (such as at their website or at www.hoovers.com) and the position will be extremely helpful.
Here's another example with Joe and Mary. The interviewer asks, "What is the most difficult challenge you've faced, and how did you overcome it?" Joe answers with, "In one job I was delivering pizzas and I kept getting lost. By the time I'd find the address, the pizza would be cold, the customer would be unhappy, and my boss was ready to fire me. I overcame this problem by purchasing a GPS navigation device and installing it in my car. Now I never get lost!" Mary answers, "In my current job at Stylish Hounds, management ran a special promotion to increase the number of customers who use the dog-grooming service. It was a bit too successful because we suddenly had more customers than we could handle. Management would not hire additional groomers to help with the workload. Instead of turning customers away or significantly delaying their appointments, I devised a new grooming method that was twice as fast. Then I developed a new work schedule. Both efforts maximized productivity and we were able to handle the increased workload effectively without upsetting our customers."
Joe's answer shows initiative and commitment (he bought that GPS gadget with his own money, after all). But Mary's answer relates specifically to the job they are applying for (dog groomer). And Mary had done research about the company and discovered it was about to significantly expand it's dog-grooming operations. So she picked an example from her past that addressed an issue the interviewer was likely to apply to a future situation in his company. See the difference?
Here's one more example. Joe and Mary are asked, "What's your greatest accomplishment?" Joe answers, "I won two Olympic Gold Medals during the 2000 Olympics in the high-jump competition." Mary answers, "I was named Stylish Hounds's Dog Groomer of the Year in 2003 for increasing productivity in my section by 47%."
Joe's accomplishment is pretty spectacular. But remember the interviewer's perspective. He might be impressed, but he's thinking "What's in it for me? What does being a world-class high-jumper four years ago have to do with helping me to increase sales in my dog-grooming department?" Mary's answer is much less spectacular than Joe's, but it's relevant to the position and indicates that she has what it takes to be successful in this particular job. It tells the interviewer, "I have what you're looking for; I can help you with your specific needs."
Looks like Mary has a new job!
Do Not Lie
Last but not least, tell the truth. It's sometimes very tempting to "alter" the truth a bit during a job interview. For instance, say you quit instead of being fired. But the risk of being discovered as a liar far outweighs the potential benefit of hiding the truth.
If you are thinking about telling a lie during the interview, ask yourself these questions (this technique has helped me make many major decisions): "What is the BEST thing that could happen? What is the WORST thing that could happen? Is the best thing WORTH RISKING the worst thing?" In this instance, the best thing would be getting the job. The worst thing would be getting discovered as a liar, which could lead to getting fired, which could lead to unemployment, which could lead to more job searching, which could lead to another interview, which could lead to the stress of deciding whether to lie about just getting fired, and so on? a cycle that can go on indefinitely. Is all that worth getting the one job, perhaps on a temporary basis?
Always consider the consequences of your actions.
In Summary, Here's What You Need To Do When Preparing To Answer Job Interview Questions:
1. Study the job announcement.
2. Research the company.
3. Anticipate likely questions.
4. Prepare answers to those questions that are relevant to the position and the company.
5. Promote your best "selling points" (relevant qualifications, capabilities, experience, personality traits, etc.) by working them into your answers.
6. Practice. Practice. Practice.
Bonnie Lowe is author of the popular Job Interview Success System and free information-packed ezine, "Career-Life Times." Find those and other powerful career-building resources and tips at her website: http://www.best-interview-strategies.com.
There are plenty of websites that offer lists of popular job interview questions, and knowing the types of questions to expect can be very useful. But knowing how to answer those questions can mean the difference between getting the job and getting the "reject letter."
HOW TO ANSWER QUESTIONS
First, know these important facts:
1. There is no way to predict every question you will be asked during a job interview. In other words, expect unexpected questions--they'll come up no matter how much preparation you do.
2. Treat any sample answers you find, such as in discussion forums, books or on Internet job sites, as GUIDES only. Do not use any sample answers word for word! Interviewers can spot "canned" answers a mile away, and if they suspect you are regurgitating answers that are not your own, you can kiss that job goodbye. You must apply your own experiences, personality and style to answer the questions in your own way. This is crucial, and it will give you a big advantage over candidates who simply recite sample answers.
3. Job interview questions are not things to fear, they are OPPORTUNITIES TO EXCEL. They allow you to show why you are the best person for the job, so instead of dreading them, look forward to them! The key is to give better answers than anyone else, and that's where your preparation comes in.
Now, take these actions:
1. Make a list of your best "selling points" for the position. What qualifications, skills, experience, knowledge, background, personality traits do you possess that would apply to this particular job? Write them down and look for opportunities to work them into your answers.
2. In addition to any sample job interview questions you find through various resources, you absolutely must develop your OWN list of probable questions based specifically on the job for which you are applying. Put yourself in the hiring manager's shoes? what kinds of questions would you ask to find the best person for this job?
3. Write down your answers to likely questions. Study the job announcement carefully. (If you don't have one, get one!) Note the phrases they use when describing the desired qualifications. You'll want to target these as much as possible when developing your answers. For example, if the announcement says they want someone with "strong customer service skills," make sure you include "strong customer service skills" in at least one of your answers. That will make a better impression than saying "I helped customers."
4. Review and edit your answers until you feel they are "just right." Read them over and over until you are comfortable that you know them fairly well. Don't try to memorize them; don't worry about remembering every word. Practice saying them out loud. If possible, have a friend help you rehearse for the interview.
Be A (Short) Story Teller
Make use of this old marketing tip: "Facts tell but stories sell." During a job interview, you are selling yourself. Whenever possible, answer questions with a short story that gives specific examples of your experiences. Notice I said "short." You don't want to ramble or take up too much time; you want to be brief but still make your point.
For example, imagine two people interviewing for a job as a dog groomer are asked, "Have you ever dealt with aggressive dogs?" Candidate Joe answers, "Yes, about 10% of the dogs I've groomed had aggressive tendencies." Candidate Mary answers, "Oh yes, quite often. I remember one situation where a client brought in his Pit Bull, Chomper. He started growling at me the moment his owner left, and I could tell from his stance he wasn't about to let me get near his nails with my clippers. I think he would've torn my arm off if I hadn't used the Schweitzer Maneuver on him. That calmed him down right away and I didn't have any problems after that." (NOTE: I know nothing about dog grooming; I made the Schweitzer Maneuver up for illustrative purposes.)
Don't you agree that Mary's answer is better? Sure, Joe answered the question, but Mary did more than that--she gave a specific example and told a quick story that will be remembered by the interviewers.
In today's job market where there are dozens of highly qualified candidates for each opening, anything you do that will make you stand out and be remembered will greatly increase your odds of getting hired.
Keep the Interviewer's Perspective in Mind; Answer His "What's in it for Me?" Question
While many questions asked during job interviews appear to focus on your past accomplishments, here's an important tip: they may be asking about what you did in the past, but what they really want to know is what you can do NOW, for THEM.
The key is to talk about your past accomplishments in a way that shows how they are RELEVANT to the specific job for which you are interviewing. Doing advance research about the company (such as at their website or at www.hoovers.com) and the position will be extremely helpful.
Here's another example with Joe and Mary. The interviewer asks, "What is the most difficult challenge you've faced, and how did you overcome it?" Joe answers with, "In one job I was delivering pizzas and I kept getting lost. By the time I'd find the address, the pizza would be cold, the customer would be unhappy, and my boss was ready to fire me. I overcame this problem by purchasing a GPS navigation device and installing it in my car. Now I never get lost!" Mary answers, "In my current job at Stylish Hounds, management ran a special promotion to increase the number of customers who use the dog-grooming service. It was a bit too successful because we suddenly had more customers than we could handle. Management would not hire additional groomers to help with the workload. Instead of turning customers away or significantly delaying their appointments, I devised a new grooming method that was twice as fast. Then I developed a new work schedule. Both efforts maximized productivity and we were able to handle the increased workload effectively without upsetting our customers."
Joe's answer shows initiative and commitment (he bought that GPS gadget with his own money, after all). But Mary's answer relates specifically to the job they are applying for (dog groomer). And Mary had done research about the company and discovered it was about to significantly expand it's dog-grooming operations. So she picked an example from her past that addressed an issue the interviewer was likely to apply to a future situation in his company. See the difference?
Here's one more example. Joe and Mary are asked, "What's your greatest accomplishment?" Joe answers, "I won two Olympic Gold Medals during the 2000 Olympics in the high-jump competition." Mary answers, "I was named Stylish Hounds's Dog Groomer of the Year in 2003 for increasing productivity in my section by 47%."
Joe's accomplishment is pretty spectacular. But remember the interviewer's perspective. He might be impressed, but he's thinking "What's in it for me? What does being a world-class high-jumper four years ago have to do with helping me to increase sales in my dog-grooming department?" Mary's answer is much less spectacular than Joe's, but it's relevant to the position and indicates that she has what it takes to be successful in this particular job. It tells the interviewer, "I have what you're looking for; I can help you with your specific needs."
Looks like Mary has a new job!
Do Not Lie
Last but not least, tell the truth. It's sometimes very tempting to "alter" the truth a bit during a job interview. For instance, say you quit instead of being fired. But the risk of being discovered as a liar far outweighs the potential benefit of hiding the truth.
If you are thinking about telling a lie during the interview, ask yourself these questions (this technique has helped me make many major decisions): "What is the BEST thing that could happen? What is the WORST thing that could happen? Is the best thing WORTH RISKING the worst thing?" In this instance, the best thing would be getting the job. The worst thing would be getting discovered as a liar, which could lead to getting fired, which could lead to unemployment, which could lead to more job searching, which could lead to another interview, which could lead to the stress of deciding whether to lie about just getting fired, and so on? a cycle that can go on indefinitely. Is all that worth getting the one job, perhaps on a temporary basis?
Always consider the consequences of your actions.
In Summary, Here's What You Need To Do When Preparing To Answer Job Interview Questions:
1. Study the job announcement.
2. Research the company.
3. Anticipate likely questions.
4. Prepare answers to those questions that are relevant to the position and the company.
5. Promote your best "selling points" (relevant qualifications, capabilities, experience, personality traits, etc.) by working them into your answers.
6. Practice. Practice. Practice.
Bonnie Lowe is author of the popular Job Interview Success System and free information-packed ezine, "Career-Life Times." Find those and other powerful career-building resources and tips at her website: http://www.best-interview-strategies.com.
Monday, October 5, 2009
Loving What You Do
Man is a social animal and survival is his major need. There are needs that he needs be fulfill. The needs can be physical, mental, emotional and spiritual. A common thread that connects all the above need is a means to sustain physically. He can barter his skills to sustain himself.
If the urge to contribute physically arises then he can do physical labor, like bringing about movement on the physical level. If there is an urge to contribute mentally, he can choose to be an organizer, one who can overlap events and schedule activities. An emotional urge will be satisfied if he chooses to be a mentor. Spiritual urge can be addressed by spreading the word of the infinite.
The choice of his work mainly depends on his current frame of mind. Normally, a person chooses his profession depending on the market feasibility and the highest financial benefits. Though this seems to be the most obvious choice of choosing a profession but surely will lead him to be utterly frustrated and mentally unstable as time passes by if this is not in alignment with his life's purpose.
Time waits for nobody and later on in life there is the time for retrospection the most obvious question that would come up are: "How did I spend my time? Was I of any help to anybody? Will I every be remembered when I'm bygone?" These are very common questions anybody would have encountered. These questions arise at different phases in our life. A student towards the end of his vocation will be encountered with these questions. A lawyer at the conclusion of a case would be questioned by his conscience. And almost all of us on the last day of our professional life.
The question now one would ask is, "I have now realized that this is not a profession of my choice and I have taken it up just to sustain my physical and social needs, but this is not the profession that I would give my life for. What do I do now? I possibly can't abandon my present commitments? The only alternative I see now is abandon the profession of my life and make my self believe that there is more to life than your job." Its very comfortable to be part of the rut and postpone the most dreaded questions till you retires.
One can't afford to abandon one's current profession and create an internal civil war. One would prefer to look at his job differently. Suppose you realize there is an inert pull towards writing. You would want to hang around with people who have a similar bend. If there is an urge to teach then you would want to volunteer your time at a night school. One common thing that would stand out is your commitment to have a fulfilling life. The initial infatuation will always wither out and you would yet again be stranded with the same dreadful questions. But one's commitment towards finding a job one loves will help one see through this turbulence.
One can look at an alternative approach to discover the job of his life. Start with the end result in mind. For example you would want to be of some help to the people around you. How would you possibly contribute? You would have a wealth of experience that you would have accumulated in your professional life. You would want to mentor the new comers with your experience. You would never have someone come to you and say "Hey I want you to mentor so many people" Though not impossible this may seem a remote possibility. You need to reach out and let people know that you are willing to contribute. You need to take the first step. This is what most people fret. They fret to ask. First and foremost one needs to be more social and approachable. Secondly, one needs to be focussed on the reality that this is an opportunity that one is working towards.
It is very important that one reads and listens a lot during this phase. You would have accumulated a wealth of experience during your career but there is a difference between knowing and the ability to articulate one's thoughts. Reading and listening helps one to have a uniform stream of thoughts.
Let then the knowledge flow through you. An element of doership normally creeps in when one thinks that one is doing something noble. Your experience is a gift of nature. It was an opportunity that was given to you at that point in time. This knowledge will just flow through you where it is needed the most. In most instances you would be surprised by yourself at the impact that your experience has created on people around you.
Altaf Merchant is a software engineer by profession. He lives in Bangalore, India. You can get in touch with him on merchant_altaf@yahoo.com.
If the urge to contribute physically arises then he can do physical labor, like bringing about movement on the physical level. If there is an urge to contribute mentally, he can choose to be an organizer, one who can overlap events and schedule activities. An emotional urge will be satisfied if he chooses to be a mentor. Spiritual urge can be addressed by spreading the word of the infinite.
The choice of his work mainly depends on his current frame of mind. Normally, a person chooses his profession depending on the market feasibility and the highest financial benefits. Though this seems to be the most obvious choice of choosing a profession but surely will lead him to be utterly frustrated and mentally unstable as time passes by if this is not in alignment with his life's purpose.
Time waits for nobody and later on in life there is the time for retrospection the most obvious question that would come up are: "How did I spend my time? Was I of any help to anybody? Will I every be remembered when I'm bygone?" These are very common questions anybody would have encountered. These questions arise at different phases in our life. A student towards the end of his vocation will be encountered with these questions. A lawyer at the conclusion of a case would be questioned by his conscience. And almost all of us on the last day of our professional life.
The question now one would ask is, "I have now realized that this is not a profession of my choice and I have taken it up just to sustain my physical and social needs, but this is not the profession that I would give my life for. What do I do now? I possibly can't abandon my present commitments? The only alternative I see now is abandon the profession of my life and make my self believe that there is more to life than your job." Its very comfortable to be part of the rut and postpone the most dreaded questions till you retires.
One can't afford to abandon one's current profession and create an internal civil war. One would prefer to look at his job differently. Suppose you realize there is an inert pull towards writing. You would want to hang around with people who have a similar bend. If there is an urge to teach then you would want to volunteer your time at a night school. One common thing that would stand out is your commitment to have a fulfilling life. The initial infatuation will always wither out and you would yet again be stranded with the same dreadful questions. But one's commitment towards finding a job one loves will help one see through this turbulence.
One can look at an alternative approach to discover the job of his life. Start with the end result in mind. For example you would want to be of some help to the people around you. How would you possibly contribute? You would have a wealth of experience that you would have accumulated in your professional life. You would want to mentor the new comers with your experience. You would never have someone come to you and say "Hey I want you to mentor so many people" Though not impossible this may seem a remote possibility. You need to reach out and let people know that you are willing to contribute. You need to take the first step. This is what most people fret. They fret to ask. First and foremost one needs to be more social and approachable. Secondly, one needs to be focussed on the reality that this is an opportunity that one is working towards.
It is very important that one reads and listens a lot during this phase. You would have accumulated a wealth of experience during your career but there is a difference between knowing and the ability to articulate one's thoughts. Reading and listening helps one to have a uniform stream of thoughts.
Let then the knowledge flow through you. An element of doership normally creeps in when one thinks that one is doing something noble. Your experience is a gift of nature. It was an opportunity that was given to you at that point in time. This knowledge will just flow through you where it is needed the most. In most instances you would be surprised by yourself at the impact that your experience has created on people around you.
Altaf Merchant is a software engineer by profession. He lives in Bangalore, India. You can get in touch with him on merchant_altaf@yahoo.com.
Friday, October 2, 2009
Hey, You Cant Ask Me That! (How to Respond to Inappropriate Job Interview Questions)
I received the following questions from a visitor to my website recently: "How should I respond to inappropriate questions such as: (1) Do you have a stable home life? (2) Tell me about your personal situation. Are these inappropriate questions? It has been so long since I interviewed for a job, your suggestions about the most helpful responses would be appreciated!"
Those are, indeed, inappropriate questions that should NOT be asked at an interview.
Various federal, state, and local laws regulate the questions a prospective employer can ask you. An employer's questions - on the job application, in the interview, or during the testing process - must be related to the job for which you are applying.
That does not mean, however, that you will never be asked inappropriate questions. Some companies have poor HR support, some interviewers are untrained and unaware of inappropriate or illegal questions, and some even ask them knowing they should not.
You won't have much chance of getting the job if you respond to such questions by saying, "Hey, that's an inappropriate question. You can't ask me that!"
So you have a few options. First, you can answer the question. Even if it's inappropriate to ask, there's nothing that says you can't answer it. If you choose to do so, realize that you are giving information that is not job-related. You could harm your chances by giving the "wrong" answer.
Or you could respond with something like, "How would my answer to that question directly relate to my ability to perform in this position?" If you keep your tone non-confrontational, courteous and upbeat, they may realize they've goofed by asking such a question without getting upset at you for pointing out their mistake. Depending on how they respond, you may feel more comfortable answering.
The best strategy, I believe, is to figure out and address their TRUE CONCERN. When they ask something like, "Do you have a stable personal life?" they may be trying to protect themselves from a bad situation that they've had to deal with in the past (former employee whose personal problems interfered with his/her ability to do the job). So what they really want to know is, will YOU be a reliable employee who can be counted upon to show up and do your job effectively, regardless of any personal problems you may have.
So without directly answering their question, try to address their underlying concern. In this instance you might say, "My career is very important to me. I'm fully committed to performing at my highest level at all times, and don't allow any kind of distractions to interfere with that. I'll deliver the results you're looking for."
If you're not sure what their true concern is, ask something like "Could you please rephrase or elaborate on your question? I want to make sure I address your concern."
Please realize that many interviewers are untrained and therefore unaware that a question they might ask to break the ice -- such as "Do you have any kids?" -- is inappropriate. Yes, this question may be an attempt to determine if you have child-care issues that could interfere with your job... but it's MORE likely that the interviewer is innocently trying to find something he/she has in common with you.
In the end, it's basically a judgment call on your part. If you feel the interviewer has no legitimate reason to ask an inappropriate question, and you do not want to answer it, say "I'm sorry, but I don't see how that has any relevance to my ability to do this job." You might run the risk of losing the job, but if your gut instinct is telling you there's something amiss, you wouldn't want to work for that person anyway.
Here's a list of some questions -- the wrong way, and the right way, to obtain legitimate information:
Inappropriate: Are you a U.S. citizen?
OK: Are you authorized to work in the United States?
Inappropriate: How old are you?
OK: Are you over the age of 18?
Inappropriate: What's your marital status? Do you have children?
OK: Would you be able and willing to work overtime as necessary?
Inappropriate: How much do you weigh? Do you have any disabilities?
OK: Are you able to perform the physical duties required in this job, with or without reasonable accommodations?
Inappropriate: Have you ever been arrested?
OK: Have you ever been convicted of _____? (The crime should be reasonably related to the performance of the job in question.)
Bonnie Lowe is author of the popular Job Interview Success System and free information-packed ezine, "Career-Life Times." Find those and other powerful career-building resources and tips at her website: http://www.best-interview-strategies.com.
Those are, indeed, inappropriate questions that should NOT be asked at an interview.
Various federal, state, and local laws regulate the questions a prospective employer can ask you. An employer's questions - on the job application, in the interview, or during the testing process - must be related to the job for which you are applying.
That does not mean, however, that you will never be asked inappropriate questions. Some companies have poor HR support, some interviewers are untrained and unaware of inappropriate or illegal questions, and some even ask them knowing they should not.
You won't have much chance of getting the job if you respond to such questions by saying, "Hey, that's an inappropriate question. You can't ask me that!"
So you have a few options. First, you can answer the question. Even if it's inappropriate to ask, there's nothing that says you can't answer it. If you choose to do so, realize that you are giving information that is not job-related. You could harm your chances by giving the "wrong" answer.
Or you could respond with something like, "How would my answer to that question directly relate to my ability to perform in this position?" If you keep your tone non-confrontational, courteous and upbeat, they may realize they've goofed by asking such a question without getting upset at you for pointing out their mistake. Depending on how they respond, you may feel more comfortable answering.
The best strategy, I believe, is to figure out and address their TRUE CONCERN. When they ask something like, "Do you have a stable personal life?" they may be trying to protect themselves from a bad situation that they've had to deal with in the past (former employee whose personal problems interfered with his/her ability to do the job). So what they really want to know is, will YOU be a reliable employee who can be counted upon to show up and do your job effectively, regardless of any personal problems you may have.
So without directly answering their question, try to address their underlying concern. In this instance you might say, "My career is very important to me. I'm fully committed to performing at my highest level at all times, and don't allow any kind of distractions to interfere with that. I'll deliver the results you're looking for."
If you're not sure what their true concern is, ask something like "Could you please rephrase or elaborate on your question? I want to make sure I address your concern."
Please realize that many interviewers are untrained and therefore unaware that a question they might ask to break the ice -- such as "Do you have any kids?" -- is inappropriate. Yes, this question may be an attempt to determine if you have child-care issues that could interfere with your job... but it's MORE likely that the interviewer is innocently trying to find something he/she has in common with you.
In the end, it's basically a judgment call on your part. If you feel the interviewer has no legitimate reason to ask an inappropriate question, and you do not want to answer it, say "I'm sorry, but I don't see how that has any relevance to my ability to do this job." You might run the risk of losing the job, but if your gut instinct is telling you there's something amiss, you wouldn't want to work for that person anyway.
Here's a list of some questions -- the wrong way, and the right way, to obtain legitimate information:
Inappropriate: Are you a U.S. citizen?
OK: Are you authorized to work in the United States?
Inappropriate: How old are you?
OK: Are you over the age of 18?
Inappropriate: What's your marital status? Do you have children?
OK: Would you be able and willing to work overtime as necessary?
Inappropriate: How much do you weigh? Do you have any disabilities?
OK: Are you able to perform the physical duties required in this job, with or without reasonable accommodations?
Inappropriate: Have you ever been arrested?
OK: Have you ever been convicted of _____? (The crime should be reasonably related to the performance of the job in question.)
Bonnie Lowe is author of the popular Job Interview Success System and free information-packed ezine, "Career-Life Times." Find those and other powerful career-building resources and tips at her website: http://www.best-interview-strategies.com.
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